Terms and Conditions – SMS Communications

Effective Date: March 1, 2026
Company Name: Blackline Resolution Group, LLC

By providing your mobile number and opting in to receive text messages from Blackline Resolution Group, LLC (“Blackline,” “we,” “our,” or “us”), you agree to the following SMS Terms and Conditions:

1. SMS Consent Communication

Phone numbers collected as part of the SMS consent process are used strictly for communication between you and Blackline Resolution Group, LLC in connection with our administrative claims support services.

We do not sell, rent, or share your phone number or SMS consent data with third parties for marketing purposes.

2. Types of SMS Communications

By opting in, you may receive SMS messages related to:

Example Message:
“Blackline Resolution Group: This is a reminder that additional documentation is needed for Claim #4582. Please email the requested documents at your earliest convenience. Reply STOP to opt out of SMS messaging at any time.”

3. Message Frequency

Message frequency may vary depending on the number of active claims and the level of service engagement. You may receive multiple messages per week during periods of active claim activity.

Blackline does not send promotional marketing messages via SMS.

4. Potential Fees for SMS Messaging

Standard message and data rates may apply depending on your wireless carrier and service plan. These charges are your responsibility. Fees may vary for domestic or international messaging.

5. Opt-In Methods

You may opt in to receive SMS communications by:

6. Opt-Out Method

You may opt out of receiving SMS messages at any time by:

Once you opt out, you will no longer receive SMS communications unless you provide new consent.

7. Help & Support

If you need assistance with SMS communications:

8. Standard Messaging Disclosures

Blackline Resolution Group, LLC provides SMS communications solely for service-related administrative purposes in connection with our claims support services.